How we collect, use, and protect your personal information
We collect information you provide directly to us, such as when you create an account, make a purchase, subscribe to our newsletter, or contact us. This includes your name, email address, postal address, phone number, and payment information.
We automatically collect certain information about your device when you access our services, including your IP address, browser type, operating system, referring URLs, and information about your usage of our services.
We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, and communicate with you about products, services, and events.
We may use your information to personalize your experience, conduct research and analysis, and comply with legal obligations.
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information with service providers who assist us in operating our website and conducting our business.
We may disclose your information if required by law or if we believe such action is necessary to comply with legal processes, protect our rights, or ensure the safety of our users.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
We regularly review our security practices and update them as necessary to maintain the confidentiality and integrity of your information.
As we are based in Japan, your information may be transferred to and processed in Japan. We ensure that such transfers comply with applicable data protection laws and provide adequate protection for your personal information.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention policies.
You have the right to access, update, or delete your personal information. You may also opt out of certain communications from us by following the unsubscribe instructions in our emails.
If you are located in the European Union, you have additional rights under the General Data Protection Regulation (GDPR), including the right to data portability and the right to object to processing.
We use cookies and similar tracking technologies to collect information about your browsing activities and to provide you with a personalized experience. You can control cookies through your browser settings.
For more information about our use of cookies, please see our Cookie Policy.
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies.
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.
We may send you promotional emails about our products, services, and events. You can opt out of these communications at any time by clicking the unsubscribe link in our emails or contacting us directly.
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your information.
We process your personal information based on various legal grounds, including your consent, the performance of a contract, compliance with legal obligations, and our legitimate business interests.
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at privacy@falrienmark.com or write to us at our address listed in the contact section.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the effective date.
Last updated: January 1, 2025